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We’re All in this Together

I was reminded today how this generational thing is really not an us versus them type of thing, although many people would have you believe this is so. This made me think how we even got to this place....

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Thursday June 9 is Influencing Option Day!

In a profit culture, influencing beats commanding, controlling or ordering… every time! And winning your team over is better than ordering or pushing them around. But how to actually talk to your...

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Experience Matters

Yesterday, my husband and I paid a visit to Lowes to look at grills. We were quite impressed by the number of associates there to serve customers. That was until we discovered that none of these people...

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The Dirty Truth About Training

Companies often dispense training as if it were a magic pill for whatever is ailing the organization. Send problem employees to a few classes and everything will be fine in the morning. If only this...

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